2023 Jeep Grand Cherokee Problems
What owners have reported about the 2023 Jeep Grand Cherokee, which problems come up most, at what mileage, and which recalls to check.
From NHTSA owner complaints and recalls. Updated Oct 17, 2026.
Is the 2023 Jeep Grand Cherokee a good year?
It's about average for this model. Owners have filed 397 complaints with NHTSA, the 9th most of 19 Grand Cherokee model years. The most reported problems involve the electrical system, engine and suspension.
397 complaints 21 recalls, 1 park outside 9th worst of 19 Grand Cherokee years
Top 2023 Jeep Grand Cherokee problems
Electrical problems
178 complaints (45%) name the electrical system, most often the hybrid management and 12v / 24v / 48v battery.
Engine problems
85 complaints (21%) name the engine.
Suspension problems
66 complaints (17%) name the suspension, most often the coil springs.
Fuel system problems
52 complaints (13%) name the fuel system.
Which parts fail most
Share of complaints that name each system. One complaint can name several.
Mileage when it failed
Each dot is a complaint that gave a mileage (54 of 397). The amber line is the middle value, about 21,000 miles.
When problems were reported
Complaints by the year the problem happened.
2023 Jeep Grand Cherokee recalls
Coil springs
The rear coil springs may be incorrectly installed and detach from the vehicle while driving. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. This recall replaces NHTSA recall numbers 26V051 and 23V413.
Recall 26V562000 · Sep 2026Gear position indication (PRNDL)
A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect." A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will update the shifter module software, free of charge.
Recall 26V413000 · Jun 2026Software error may delay side air bags
Injury riskA software error in the occupant restraint controller can delay side air bag deployment in a crash, so the vehicles do not meet federal side impact safety standard FMVSS 214. A late deployment raises the risk of injury to occupants.
Fix: Your dealer will update the occupant restraint controller module software free of charge.
Recall 26V328000 · May 2026Coil springs
The rear coil springs may be incorrectly installed and detach from the vehicle while driving. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. This recall replaces NHTSA recall number 23V413.
Recall 26V051000 · Jan 2026Traction battery
Park outsideThe high voltage battery may fail internally and lead to a vehicle fire while parked or driving. A vehicle fire can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge.
Recall 25V741000 · Oct 2025Propulsion system
Can stallA software error within the hybrid control processor may result in a loss of drive power. A loss of drive power increases the risk of a crash.
Fix: Dealers will update the hybrid control processer software, free of charge.
Recall 25V576000 · Sep 2025Head restraint
The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints." Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge.
Recall 25V472000 · Jul 2025Fan / motor
The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems." An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will inspect and replace the blower motor, as necessary free of charge.
Recall 25V430000 · Jun 2025Loose connector may stop side air bags deploying
Injury riskA connector for the front seat side air bags may not be secured properly, so the air bags might not deploy in a crash. That raises the risk of injury to the occupants.
Fix: The dealer will secure the connector at no cost to you, and all affected vehicles have already been repaired.
Recall 24V897000 · Nov 2024Critical fasteners
A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages." An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Fix: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge.
Recall 24V434000 · Jun 2024Camera
The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. FCA US, LLC's numbers for this recall are 66B and 79B.
Recall 24V436000 · Jun 2024Camera
An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied.
Recall 24V289000 · Apr 2024Camera
Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied.
Recall 24V291000 · Apr 2024Driver clockspring / spiral cassette, Column
, and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Recall 24V199000 · Mar 2024Upper ball joint, Arm
The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control. A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the upper control arm pinch bolts, free of charge.
Recall 24V132000 · Feb 2024Auto headlight switch may delay high beams
Crash riskWhen the headlight switch is in AUTO, the driver may not be able to quickly turn on the high beams. Reduced visibility at night can raise the risk of a crash, and the vehicles do not meet federal lighting safety standard FMVSS 108.
Fix: The dealer will reconfigure the vehicle's high beam settings free of charge.
Recall 24V130000 · Feb 2024Software error can disable windshield defrosting
Crash riskA software error in the hybrid control processor can stop the windshield defrost and defog system from working. Without it, the driver may lose visibility through the windshield, which raises the risk of a crash.
Fix: The dealer will update the hybrid control processor software at no cost to you.
Recall 24V111000 · Feb 2024Rearview camera may not display in reverse
Crash riskA software fault in the parking assist module can stop the rear camera image from showing when you shift into reverse. Without that view, you can't see behind the vehicle as well, which raises the chance of a crash or injury.
Fix: The dealer will update the Central Vision Park Assist Module software free of charge.
Recall 23V577000 · Aug 2023Coil springs
The rear coil springs may have been incorrectly installed and detach from the vehicle while driving. Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. This recall is replaced by NHTSA recall 26V051.
Recall 23V413000 · Jun 2023Column
An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control. A loss of steering control increases the risk of a crash.
Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge.
Recall 23V352000 · May 2023Missing air bag warning label on dashboard
Injury riskThe dashboard may lack the air bag warning label that shows proper seat restraint use, which federal safety rules require. Without it, occupants may face a higher risk of injury in a crash.
Fix: The dealer will inspect unsold vehicles and install the missing label if needed, and FCA US will mail owners the label information, both free of charge.
Recall 23V336000 · May 2023Get an email when your 2023 Jeep Grand Cherokee gets a new recall
We check NHTSA every month. If a new recall or safety investigation covers the 2023 Jeep Grand Cherokee, you'll hear about it the same week.
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Grand Cherokee years to avoid
Total NHTSA complaints by model year. Newer years have had less time on the road, so their totals will keep climbing. See the full comparison.
2023 Jeep Grand Cherokee problems by system
Common questions
Is the 2023 Jeep Grand Cherokee a reliable year?
It's about average for this model. Owners have filed 397 complaints with NHTSA, the 9th most of 19 Grand Cherokee model years. The most reported problems involve the electrical system, engine and suspension.
What are the most common 2023 Jeep Grand Cherokee problems?
Owners most often report problems with the electrical system, engine, suspension and fuel system. 178 complaints (45%) name the electrical system, most often the hybrid management and 12v / 24v / 48v battery.
At what mileage do 2023 Jeep Grand Cherokee electrical system problems start?
Reported mileage ranged widely, but most complaints fell between about 13,000–41,000 miles, with a middle value near 22,000 miles.
How many recalls does the 2023 Jeep Grand Cherokee have?
21. Coil springs (26V562000); Gear position indication (PRNDL) (26V413000); Software error may delay side air bags (26V328000). Check your VIN at nhtsa.gov/recalls to see if the work was done.
Should I buy a used 2023 Jeep Grand Cherokee?
Ask for service records covering the electrical system, confirm the recall work was done, and compare with the 2026, 2025 and 2010 models, which have the fewest complaints.
Source: NHTSA complaints and recalls databases. Complaints are unverified owner reports. Counts include each complaint once per model year.