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2020 Jeep Cherokee Transmission Problems

From NHTSA owner complaints and recalls. Updated Oct 17, 2026.

How common are transmission problems on the 2020 Jeep Cherokee?

189 owners have reported transmission problems on the 2020 Jeep Cherokee, 58% of all complaints for this year and the most reported problem area. Most reported problems happened at about 50,000–80,000 miles. 1 recall covers this area.

189 complaints 58% of all 2020 complaints 65,000 miles typical

Which parts fail

The specific part named in each complaint.

Transfer case (4-WHEEL DRIVE) 3
Gear position indication (PRNDL) 1
Torque converter 1

Mileage when it failed

Each dot is a complaint that gave a mileage (48 of 189). The amber line is the middle value.

When problems were reported

Transmission complaints by the year the problem happened.

Transmission complaints by Cherokee year

2020 Cherokee 189
2022 Cherokee 28

Related recalls

Transmission

Can stall

The power transfer unit (PTU) may fail. A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge.

Recall 26V290000 · May 2026
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Common questions

What are common 2020 Jeep Cherokee transmission problems?

Complaints most often name the transfer case (4-WHEEL DRIVE), gear position indication (PRNDL) and torque converter.

At what mileage do 2020 Jeep Cherokee transmission problems happen?

Most complaints that gave a mileage fell between about 50,000–80,000 miles. The middle value is about 65,000 miles.

Is there a recall for 2020 Jeep Cherokee transmission problems?

Yes: 26V290000. Check your VIN at nhtsa.gov/recalls to see if the work was done.

Which Cherokee year has the most transmission complaints?

The 2014 Cherokee, with 1,471 complaints.

Source: NHTSA complaints and recalls databases. Complaints are unverified owner reports.