2020 Ford Explorer Backup Camera Problems
From NHTSA owner complaints and recalls. Updated Oct 17, 2026.
How common are backup camera problems on the 2020 Ford Explorer?
104 owners have reported backup camera problems on the 2020 Ford Explorer, 8% of all complaints for this year and the 4th most reported problem area. Most reported problems happened at about 7,000–40,000 miles. 9 recalls cover this area.
104 complaints 8% of all 2020 complaints 21,000 miles typical
Which parts fail
The specific part named in each complaint.
Mileage when it failed
Each dot is a complaint that gave a mileage (38 of 104). The amber line is the middle value.
When problems were reported
Backup Camera complaints by the year the problem happened.
Backup Camera complaints by Explorer year
Related recalls
Backup camera image may flip or invert
Crash riskThe center display's rearview camera image can flip or appear upside down when the car is in reverse, so the picture does not match what is behind the vehicle. This reduces the driver's view behind the car and raises the risk of a crash.
Fix: The dealer will update the accessory protocol interface module software at no cost to you.
Recall 26V123000 · Mar 2026Rearview camera may show blank or stuck image
Crash riskA software error can make the rearview camera display a blank picture, or keep showing the image after you have shifted out of reverse. A blank or lingering image can reduce your view behind the vehicle and distract you, which raises the risk of a crash.
Fix: The dealer will update the rearview camera software free of charge.
Recall 25V442000 · Jun 2025Software
The video output may fail, preventing the rearview camera image from displaying. Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the Image Processing Module software, free of charge.
Recall 25V159000 · Mar 2025Rearview camera may show blank or distorted image
Crash riskA poor electrical connection can make the rearview camera go blank or show a distorted picture without warning. This reduces what you can see behind the vehicle and raises the risk of a crash while backing up.
Fix: The dealer will replace the rearview camera free of charge.
Recall 24V188000 · Mar 2024Camera
The video output may fail, preventing the rearview camera image from displaying. Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will replace the 360-degree camera, free of charge. This recall expands and replaces NHTSA recall number 23V-022.
Recall 23V342000 · May 2023Display function
1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Fix: Dealers will update the ICS software, free of charge.
Recall 23V305000 · Apr 2023Camera
The video output may fail, preventing the rearview camera image from displaying. Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the image processing module (IPMB) software, free of charge. This recall expands and replaces NHTSA recall number 21V-735.
Recall 23V022000 · Jan 2023Software, Camera
The video output may fail, preventing the rearview camera image from displaying. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the Image Processing Module (IPMB) software, free of charge.
Recall 21V735000 · Sep 2021Camera
Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." Reduced rearward visibility can increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. Remedy became available on February 1, 2021.
Recall 20V575000 · Sep 2020Get an email when your 2020 Ford Explorer gets a new recall
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Other 2020 Ford Explorer problems
Common questions
What are common 2020 Ford Explorer backup camera problems?
Complaints most often name the camera, warnings and rearview system braking.
At what mileage do 2020 Ford Explorer backup camera problems happen?
Most complaints that gave a mileage fell between about 7,000–40,000 miles. The middle value is about 21,000 miles.
Is there a recall for 2020 Ford Explorer backup camera problems?
Yes: 26V123000, 25V442000, 25V159000, 24V188000, 23V342000, 23V305000, 23V022000, 21V735000, 20V575000. Check your VIN at nhtsa.gov/recalls to see if the work was done.
Which Explorer year has the most backup camera complaints?
The 2015 Explorer, with 144 complaints.
Source: NHTSA complaints and recalls databases. Complaints are unverified owner reports.